Benny Jones Jr., MBA, UXC, CSEM, GAIQ - UX Pro & Performance Marketer
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Responsible for successful planning and follow-through that ensures profitable, timely, and high-quality completion of projects. It’s a strategic competency for organizations, enabling them to tie project results to business goals. Project management is the discipline of planning, organizing, motivating, and controlling resources to achieve specific goals. A project is a temporary endeavor designed to produce a unique product, service or result with a defined beginning and end (usually time-constrained, and often constrained by funding or deliverables), undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value. The temporary nature of projects stands in contrast with business as usual (or operations), which are repetitive, permanent, or semi-permanent functional activities to produce products or services. In practice, the management of these two systems is often quite different, and as such requires the development of distinct technical skills and management strategies.

It has always been practiced informally, but began to emerge as a distinct profession in the mid-20th century. PMI’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide) identifies its recurring elements:

Project management processes fall into five groups:

  • Initiating
  • Planning
  • Executing
  • Monitoring and Controlling
  • Closing

Major Responsibilities/Activities

The Project Manager is responsible for successful planning and follow-through that ensures profitable, timely, and high-quality completion of projects. This includes managing a project during the implementation lifecycle through transition to Support. Project Managers define, create, and maintain project plans; lead, motivate and focus the team, and manage day-to-day client communication.

Project Management

  • Provides project management for application solution implementations
  • Coordinates with Professional Services Organization management team to manage implementation team, costs and time schedules
  • Manages customer relationship with technical contacts
  • Prepare and/or review detailed Functional Requirements Specification (FRS) documentation
  • Coordinates with internal staff to perform application development/system integration
  • Coordinates and provides training for system implementations
  • Submits weekly project status reports to Operations Manager/Project Management by designated due date.
  • Provides regular status updates to Operations Manager/Project Management when on-site during implementations
  • Prepares, distributes and maintains all project documentation according to established processes and methodology
  • Provides consulting on project implementations as required
  • Escalates customer support issues as required
  • Communicates with Sales Representatives and Engagement Managers on the status of projects and escalates issues as needed

 

Project Management Office

  • Responsible for containment of project expense
  • Tracks project plans and budgets to insure project costs are contained
  • Tracks utilization to insure projects are profitable
  • Responsible for managing project team utilization during customer engagements, including the accuracy of information for that project in the internal work tracking system

Cost Management/Resource Utilization

  • Responsible for containment of project expense
  • Tracks project plans and budgets to insure project costs are contained
  • Tracks utilization to insure projects are profitable
  • Responsible for managing project team utilization during customer engagements, including the accuracy of information for that project in the internal work tracking system

Sales

  • Assists with proposal development and pricing as needed
  • Participates in Sales presentations as needed
  • Contributes to the response for RFP’s and RFI’s as needed

Training

  • Continues to stay abreast of technology through internal training, self-study, and industry standard certifications
  • Continued product training

Projects

 

 

Experience

 

Sources

1) http://www.pmi.org/About-Us/About-Us-What-is-Project-Management.aspx
2) Chatfield, Carl. “A short course in project management”. Microsoft.
3) The Definitive Guide to Project Management. Nokes, Sebastian. 2nd Ed.n. London (Financial Times / Prentice Hall): 2007. ISBN 978-0-273-71097-4
4) Paul C. Dinsmore et al (2005) The right projects done right! John Wiley and Sons, 2005. ISBN 0-7879-7113-8. p.35 and further.